Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

News

Veterans Toolkit
- New
04/12/2019
Weavers Medical is committed to employing a range of resources to help Military Veterans. Don’t forget that as part of the Military Covenant we are obliged to give priority treatment where the problem they face is linked to their military service. Read more
Extended Access Service
- New
03/12/2019
Different clinician appointments are available up to 20:00 Monday-Friday and 08:30- 12:30 on Saturday through the Kettering HUB. To find out more information about these appointments, please view our Extended Access Service. Read more
SafeTea - Campaign to prevent children's burns
- New
03/12/2019
A three-month long social media campaign is taking place to highlight the dangers of hot drinks and burns in young children. Scalds from hot drinks are the most common burn injury to the under five year olds and are entirely preventable. SafeTe Read more
Christmas and New Year Opening Hours
- New
25/11/2019
Read more
Stay well this Winter
- New
25/11/2019
People are being urged to keep an extra special eye on themselves and the people they care for over the winter period so minor illnesses don’t become more serious. People who are older or have long term conditions may be particularly vulnerable to Read more
Self Care Week
- New
20/11/2019
Self Care for Life It’s Self Care Week 2019 (18 – 24 November) – making small changes can make a big difference. Weavers Medical Centre are supporting this initiative to help you take care of your own health and wellbeing. It is often qui Read more
Weavers Medical Flu Clinics 2019
19/09/2019
Patient Survey 2019
12/08/2019
GDPR - General Data Protection Regulation
28/05/2018
Practice Videos
21/03/2018
New Patients
12/01/2016

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We are currently CLOSED.

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We are currently CLOSED.

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How is the Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

weaversmedical

News

weavers
medical

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

weavers
medical