Before You Call

Do you wish your symptoms could be treated without having to attend the surgery? To save a call to the surgery (and enable GPs to see patients more quickly), please try the “3 before GP” steps:

1. Can you sort it yourself? – e.g. if you have a cold, you should rest, keep warm, take plenty of fluids and take cold medicines.

2. If you would like advice, then please look at our website’s Common Conditions Room or visit the online Health A-Z ( which gives advice and is written by doctors and nurses.

3. If you would like more advice, or have a question about online advice, please pop in and see your local pharmacist.

We don’t want to stop patients seeing their GP if they need to, but many appointments could be released to people who cannot treat themselves and need to see the GP.